Privacy Policy

At Imera Spa & Resorts we endeavor to provide our guests outstanding services and experiences in our hotels and luxury residences around the world. We value your business and your faith in us in delivering you a superior level of service.
We recognise that privacy is important to our guests, and hence Imera Spa & Resorts's Privacy Policy explains our practices regarding personal information we collect when you visit our hotels, restaurants, bars, our website, when you fill up a form and become member of our loyalty programmes.


We request you to carefully read this Privacy Policy and Terms and Conditions under the Legal tab before sharing personal information with us. By visiting our websites, we assume, your acceptance of the practices described in this policy document


We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.

OTHER INFORMATION Personal information collected by Imera Spa & Resorts

There are a number of situations in which your personal information may be gathered by Imera Spa & Resorts to serve you better. At various touch points with our guests, we may collect the following personal information including, but not limited to: your name and contact information; date of birth; how you prefer to be addressed in communication from Imera Spa & Resorts, preferred modes of communication; your job designation and business address; spouse name, anniversary, credit card details; member number of our loyalty programmes, membership numbers of frequent flyer or travel partner programmes you are enrolled into, your dates of arrival and departure from our hotels/restaurants/other outlets, your preferences when you stay or dine at Imera Spa & Resorts, your transaction history at Imera Spa & Resorts; offers you have availed of from third party marketers in response to communication from Imera Spa & Resorts. We may also record details on guests who have stayed or dined with you at Imera Spa & Resorts, including their names and contact details.

Links to websites of third party marketers

From time to time, we may allow third party advertisers advertise on our websites. These third party advertisers may use technologies like cookies, pixel tags to track which ads your browser has seen and which site pages you may have visited. Imera Spa & Resorts has no control over the use of this technology or the resulting information and is not responsible for any actions or policies of such third parties.

If at some point in the future our websites contain links to third parties' websites, do please note, that we will not be responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. For information provided by you on third party sites, the privacy policy and terms of service on those sites will be applicable and we strongly advise you to read the privacy policies of websites that you visit before submitting personal information.

Protection of your personal information

Imera Spa & Resorts takes, and requires any third party to take, reasonable precautions, including administrative, technical and physical measures to safeguard your personal information against loss, theft, misuse, as well as unauthorized access, disclosure, alteration or destruction. Access to your personal information is restricted to prevent unauthorised access, modification or misuse and such access is only granted to our employees and agents on a need-to-know basis. However, unfortunately no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure. You can help us by also taking precautions to protect your personal data when you are on the Internet. For your own privacy protection, we advise you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.

Policy modifications

Imera Spa & Resorts may update its privacy policy from time to time, without prior notice, and post it on the website.

Other Imera Spa & Resorts privacy policies

In addition to this Privacy Policy, there may be other programs, initiatives, campaigns or promotions which will be governed by additional privacy terms or policies. Kindly read these additional terms or policies before participating in any such programs, initiatives campaigns or promotions as you will be deemed to have agreed, and required, to comply with them if you participate. Any additional privacy terms or policies will be made available to you at the relevant times.

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