At Imera Spa & Resorts we endeavor to provide our guests outstanding services and experiences in our hotels and luxury residences around the world. We value your business and your faith in us in delivering you a superior level of service.
We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.OTHER INFORMATION
We do not knowingly collect information related to your racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background or political affiliations, unless it is volunteered by you.
There are a number of situations in which your personal information may be gathered by Imera Spa & Resorts to serve you better. At various touch points with our guests, we may collect the following personal information including, but not limited to: your name and contact information; date of birth; how you prefer to be addressed in communication from Imera Spa & Resorts, preferred modes of communication; your job designation and business address; spouse name, anniversary, credit card details; member number of our loyalty programmes, membership numbers of frequent flyer or travel partner programmes you are enrolled into, your dates of arrival and departure from our hotels/restaurants/other outlets, your preferences when you stay or dine at Imera Spa & Resorts, your transaction history at Imera Spa & Resorts; offers you have availed of from third party marketers in response to communication from Imera Spa & Resorts. We may also record details on guests who have stayed or dined with you at Imera Spa & Resorts, including their names and contact details.
From time to time, we may allow third party advertisers advertise on our websites. These third party advertisers may use technologies like cookies, pixel tags to track which ads your browser has seen and which site pages you may have visited. Imera Spa & Resorts has no control over the use of this technology or the resulting information and is not responsible for any actions or policies of such third parties.
Imera Spa & Resorts takes, and requires any third party to take, reasonable precautions, including administrative, technical and physical measures to safeguard your personal information against loss, theft, misuse, as well as unauthorized access, disclosure, alteration or destruction. Access to your personal information is restricted to prevent unauthorised access, modification or misuse and such access is only granted to our employees and agents on a need-to-know basis. However, unfortunately no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure. You can help us by also taking precautions to protect your personal data when you are on the Internet. For your own privacy protection, we advise you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email.Policy modifications